About Us

Honest, ethical, expert IT support that’s dedicated to your success

We love technology, but being a great IT company is about much more than working with computers.

Integral IT has made it our mission to deliver services that bring real value to each and every one of our customers, no matter how big or small. In a world full of cybercrime, you need complete confidence in the security of your IT systems. We’ll give you that peace of mind and more, by implementing highly-secure systems that not only align with your business needs, but help you reduce cost, improve productivity, and ease workload.

We don’t just fix things. Our Microsoft and Cisco certified technicians have a proven track record in working closely with the owners and managers of businesses across industries to grow their businesses into something that is lean and flexible and whose IT can change with the times.

When you’ve got access to true IT specialists who genuinely have your best interests at heart, you’re free to focus even more on growing your business. We’ll be working away in the background, ensuring data safety and system availability, 24x7x365.


Our Values

Choosing Integral IT guarantees access to expert knowledge, friendly advice and a secure computer system that really works for your business.

Learning and Development



It’s important to us that we’re always at the top of our game, so even when we’re not working we’re learning about the latest developments in the tech world. This is a fast-moving industry, so constant learning enables us to provide the absolute best for our clients.

Exceptional Service



Providing a truly outstanding customer experience is at the core of everything we do, so whether you’re calling the helpdesk with a query or looking for strategic guidance on how to achieve your business goals, we promise you’ll be satisfied.




Our proactive approach means we’re always monitoring your system for issues before they have time to become big problems.

Hard Work



Being a member of the Integral IT team means occasionally working late and really going the extra mile when that's what the customer needs.




We never take our knowledge for granted or use it to coerce anyone into making a decision they’re not 100% comfortable with. We’ll give you all the information you need to make informed choices – no pressure, no jargon and no hidden extras.

Our Leadership

From an early age, Jonathan Edwards was always interested in computers and fixing things. He would spend hours taking his home PC apart, looking at all the individual pieces and working out how they connected with each other before putting them back together again. A career in computers was the obvious path, and he still has just as much enthusiasm for them today as he did as an eight year old boy.

Jonathan founded Integral IT back in 2006. Since then, there have been countless changes in the way people use computers, from social media marketing to cyber security to the ability to work remotely from pretty much anywhere in the world. We’ve been there every step of the way, delivering up to the minute solutions that remember the most important part of any business – its people.

Our team has grown right along with the demands of local businesses, and today we’re proud to be able to call ourselves one of the most trusted and successful IT support providers in the North of England.

Jonathan Edwards
Managing Director