Small Business IT Support

We understand that smooth-running IT is key to your company. Yet – like many organisations – you may not have the expertise in-house to deliver effective small business IT support.

That’s where our small business support services can help.

Small Business IT support you can trust

When your company depends on its IT systems, you need small business support you can trust. That’s why our small business IT support service goes way beyond simply dealing with problems as they occur.

  • Tailored small business IT support. Every one of our clients has different requirements, so we always design our small business support to fit their individual needs. Just contact us to discuss your own requirements.
  • It’s big business support. We believe even the smallest businesses should be able to benefit from the kind of responsive, reliable IT support that’s usually reserved for bigger businesses. So that’s what we deliver.
  • Flexible contracts. We won’t tie you into restrictive, lengthy small business IT support contracts. Typically we offer a rolling agreement and are happy to change the level of small business support we provide as required.
  • Straightforward pricing. We operate a clear pricing structure for small business IT support. We always spell out what’s included and what costs extra – and we’re happy to agree a charging schedule that works for your business.


We also understand that many companies don’t have in-house IT staff – which means having a small business IT support company that talks in jargon can create more problems than it solves.

We’re highly knowledgeable and switched on, but we’ll talk your language. If you want to discuss RAM, VOIP and RAID, that’s fine. But we’re just as happy talking about things in plain English.

Contact us for more information

Small business IT support options

Our flexible small business support services can be tailored to provide the level of cover you need. From occasional assistance through to complete outsourcing of your small business IT department, we can help.

We’re always happy to discuss your requirements. However, here are some typical small business IT support services:

  • Remote support. A member of our small business support team will log in to your systems remotely to fix problems. We solve about 80% of issues this way.
  • On-site support. Although we resolve most issues remotely, we can also visit your premises to install hardware and software, perform maintenance and fix problems.
  • Active monitoring. Our small business IT support software watches your systems 24/7, tracking key ‘heartbeat measures’ to give early warning of problems.
  • Regular maintenance. We can perform key maintenance tasks weekly, ensuring you have fewer reasons to call on our reactive small business IT support.

Our services are available 24/7, but there is usually an extra fee for providing small business IT support out of hours. Don’t worry - our charges are clear and we’ll be happy to answer all your questions.

Find out more about small business support


Read more about our approach to support

Contact us to discuss your requirements