Harrogate-Based PR Agency Appeal PR

Appeal PR is one of North Yorkshire’s leading PR companies and its dependence on round the clock IT functionality is critical. Integral IT has been working with Appeal PR for the last ten years, during which time it has developed from a small start up business into a recognised agency with multiple, regional and national clients.

Challenge

In the early years the role of Integral IT was to deliver a reliable and consistent IT service for the team, however as time has moved on the businesses needs have changed. As digital requirements such as social media have become a greater part of the agency’s remit for its clients, even a ten minute drop out of the system can have serious implications in terms of delivering services for clients.

In addition to this, the growing need and expectation for the team to be able to travel and work remotely (the Managing Director spends a considerable amount of time in the US), has led to a real need for a remote working solution, whilst ensuring the stability and security of client’s confidential material.

Solution

In response to the businesses growth and changing requirements, Integral IT installed a 100% cloud based solution. Removing the need to install costly IT infrastructure the remote server offered a reliable and secure system that was also low cost and secure. In addition, the utilisation of the cloud has meant that the team has the ability to access and share material from wherever they are, a necessity for those members of the team who travel frequently.

Integral IT continue to oversee the IT requirements to ensure there are no glitches or down time, ensuring that Appeal PR can achieve maximum efficiencies and meet client expectations.

Integral are a highly professional outfit that has met every expectation with the IT project they have undertaken for Appeal. They react quickly and are flexible enough to adapt as our IT needs are changing, and the level of service we enjoy is exceptional.

Paul Snape


Director
Appeal PR