Complementary IT Support

Are your IT staff struggling with an unpredictable workload? Do you need help with a one-off hardware rollout or big upgrade job?

Our complementary IT support services are designed for businesses which have their own IT staff, but need extra help now and then.

You can either choose any aspects of our complete IT support and active monitoring services , or let us tailor a service to fit your exact requirements. For instance, we can cover:

Day-to-day firefighting. In a busy company, it’s easy for your IT team to get overwhelmed with urgent support requests – leaving no time to develop a coherent IT strategy. Let us put out the fires, while you make plans that will help prevent them next time.
Branch office support. When your IT team is in your head office, providing effective support to other locations can be tricky. But because we offer remote support to all our clients, we can probably handle it with less hassle and lower costs.
Holiday cover. Even overworked IT staff need a break at times. Next time one of your employees is on leave or sick, call us. We can respond fast, providing your staff with IT support until your employee comes back to work.
Desktop rollouts and server installations. Rolling out new computers is time consuming. And setting up a server properly takes lots of expertise. Our trained, Microsoft-accredited engineers can do both –usually with no disruption to your business.